🚚 Same-day delivery in Auckland · Delivered NZ-wide🎉 Order by 1PM for same-day dispatch💌 Get 10% off your first surprise — join the party

Hello from Bouqk

It’s Pronounced “Bouquet”

Flowers had gone quiet. Tasteful, tonal, beige. Perfectly nice, and not much of a moment. So we built the opposite.

Birthdays, new babies, thank yous, sorry I was wrong, congratulations, or a Tuesday that needed lifting. Whatever the reason, we send it loud: colours that clash on purpose, ribbon that is too much on purpose, hand tied the morning it goes out.

And we send it anywhere in New Zealand, rural addresses included. We are one florist covering the whole country, not a relay network that hands your order to whichever shop happens to be nearest. Every Bouqk is made on our bench, checked by us, and packed by us, so the thing that turns up is the thing you chose.

Colour comes first

We start with the palette, not the stem. If it does not make you blink from across the room, it goes back on the bench.

Sent the length of the country

Same day across Auckland, NZ wide everywhere else, and yes, rural. One bench, one standard, no matter how far it travels.

Nothing traditional about it

No wire, no foam, no polite little arrangement. Hand tied, hand wrapped, and finished with a card in your words.

Delivered NZ-Wide Gift Box With Every Order 1PM Same Day Auckland Rural Deliveries

✦ Flower delivery, made joyful ✦

How it works

From your first click to fresh blooms in their favourite vase — here's the whole happy little journey.

1

Create Your Bouquet

Create Your Bouquet

Pick your size, colours and style.

2

Choose & Write A Card

Choose & Write A Card

Select a design and add your message.

3

Pick A Delivery Date

Pick A Delivery Date

Tell us exactly when to deliver.

4

Add Something Extra

Add Something Extra

Chocolates, balloons, a candle & more.

5

Delivered

Delivered

Straight to their door, NZ-wide.

6

Take Out of the Beautiful Box

Take Out of the Beautiful Box

Unbox the signature pink surprise.

7

Put into a Vase & Enjoy

Put into a Vase & Enjoy

Fresh blooms to brighten the whole week.

Good to know

Order before 1PM for same-day dispatch. Auckland orders can be delivered same-day, while the rest of New Zealand, including rural properties are delivered next-day.

Trim 2cm off the stems, add the flower food provided to fresh water, and keep them out of direct sun. Change the water every couple of days and they'll keep smiling for a week or more.

Your bouquet arrives hand-tied and gift-wrapped in our signature pink box, with a complimentary card, flower food and care instructions — plus any add-ons you chose.

7-day freshness guarantee

Delivered NZ-wide

Secure checkout

BOUQK – Terms & Conditions Last updated: 30/01/2025 Welcome to BOUQK (referred to as “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by the following Terms & Conditions (these “Terms”). These Terms govern your use of our site and the purchase of any products. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on this page. Your continued use of our website and services constitutes your acceptance of any revised Terms. These Terms are governed by and construed in accordance with the laws of New Zealand. 1. Acceptance of Orders 1.1 All orders placed through our website are subject to acceptance by BOUQK. 1.2 We reserve the right to decline or cancel an order, in whole or in part, for any reason including, but not limited to, product unavailability, errors in pricing or product descriptions, or issues identified by our fraud detection processes. 2. Product Descriptions & Seasonal Availability 2.1 Seasonal Variation All flowers and arrangements are subject to availability and seasonal variances. Images displayed on our website and promotional materials are representative only. While every effort is made to replicate the colours and style of each featured product, we cannot guarantee exact replication of the arrangement or bouquet shown. However, the overall value, size, and style of your bouquet will be preserved. 2.2 Substitution Policy We reserve the right to substitute flowers, foliage, or packaging materials of equal or greater value if items are unavailable or past their peak condition, without prior notice to you. Substitutions will be made to ensure your arrangement maintains a similar overall appearance. 3. Pricing & Payment 3.1 Pricing All prices are stated in New Zealand Dollars (NZD) and include GST (Goods and Services Tax), unless otherwise indicated. We reserve the right to change prices at any time without prior notice. 3.2 Payment Methods Payment can be made using major credit cards, debit cards, or other payment gateways offered on our website. By placing an order, you authorise us to charge your selected payment method for the total amount of your order. 4. Delivery 4.1 Delivery Methods We use trusted third-party couriers to deliver flowers. Delivery times may vary depending on location, traffic, and courier schedules. 4.2 Delivery Address It is your responsibility to provide the correct delivery address and contact details. We will not be held responsible for any losses or damages arising from the provision of incorrect or out-of-date delivery information. 4.3 Late Delivery If your delivery is significantly delayed through our fault or the fault of our courier partners, we will either: Refund your delivery fee, or Provide you with a NZD $50 gift voucher. No refund of the product value will be provided for late delivery, except as otherwise required under New Zealand consumer protection laws. 5. Returns, Refunds & Cancellations 5.1 Non-Returnable Nature of Flowers Due to the perishable nature of flowers and arrangements, we do not accept returns once the product has been dispatched or delivered, as we cannot reuse or resell the flowers once they leave our premises. 5.2 Refunds Refunds are discretionary and will be considered on a case-by-case basis in accordance with New Zealand consumer law. If there is a significant issue with your order (e.g., damaged or incorrect goods), please contact our customer service team within 24 hours of receipt. We may request photographic evidence of any damage or inaccuracies. 5.3 Cancellations If you wish to cancel an order, please contact us immediately. If your order has not yet been prepared or dispatched, we may be able to accommodate a cancellation. However, once the order is in progress or dispatched, cancellation may not be possible. 6. Intellectual Property 6.1 All content, images, logos, and trademarks displayed on our website are the property of BOUQK or used with permission. You are not permitted to copy, reproduce, modify, transmit, store, or distribute any part of this website without our prior written consent. 7. Limitation of Liability 7.1 Extent of Liability To the fullest extent permitted by New Zealand law, BOUQK shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our website, products, or services. 7.2 Consumer Guarantees Act 1993 Nothing in these Terms is intended to limit any rights you may have under the Consumer Guarantees Act 1993 or any other applicable consumer protection legislation. 8. Privacy 8.1 Data Collection We collect and process personal information in accordance with our Privacy Policy, which outlines how and why we collect, use, and store your data. 8.2 Third Parties We may share your information with third-party service providers (e.g., payment processors, courier services) only to the extent necessary to facilitate your order and deliver our services. 9. Governing Law & Dispute Resolution 9.1 These Terms are governed by and construed in accordance with the laws of New Zealand. 9.2 Any dispute or claim arising out of or in connection with these Terms shall be resolved in accordance with New Zealand law and subject to the exclusive jurisdiction of the New Zealand courts. 10. Contact Us If you have any questions, concerns, or feedback about these Terms, please get in touch: help@florist.co.nz. By continuing to use our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.